Terms of Service

These Terms of Service ("Terms") govern access to and use of our website, business services, and mobile applications distributed through Apple App Store, Google Play, and other lawful channels. By using our services, you agree to these Terms and any applicable policies referenced herein.

1. Service Provider and Contact

Company: Nantong Xinyun Medical Equipment Technology Co., Ltd

Office Address: Room 214, Building 7, Gold Coast, No. 18 Gongnong North Road, Qinzao Street, Chongchuan District, Nantong, 226300, CN

Website: https://ntxinyun.com

Business Support: support@ntxinyun.com

Key Accounts: xiahongyan1@ntxinyun.com

2. Services Covered

• Medical equipment technology R&D, technical consulting, and technical promotion
• Health consultation and operational advisory
• Sales support for masks, medical consumables accessories, rehabilitation aid products
• Sales support for electronics, disinfectants, labor protection supplies, and office supplies
• Marketing planning, campaign design, and digital operations
• Mobile management applications and associated support services

3. Eligibility and Age Requirements

• You must have legal capacity to enter a binding agreement in your jurisdiction.
• If you are under the age of majority, parental or guardian authorization is required where applicable.
• For child-directed or youth-sensitive contexts, additional controls and restricted features may apply.
• Users under 13 are not permitted to use services requiring personal data submission without verified guardian consent where law requires such consent.

4. Account Responsibilities

• You are responsible for maintaining account credential security.
• You must provide accurate and current information for support and service operations.
• You are responsible for activities conducted through your account unless prohibited by law.

5. Acceptable Use

You agree not to:

• Use the service for unlawful, fraudulent, abusive, or deceptive purposes
• Reverse engineer, interfere with, or disrupt service integrity or security mechanisms
• Upload malicious code, unauthorized trackers, or prohibited content
• Infringe intellectual property rights or violate third-party platform rules

6. App Store Terms and Third-Party Platform Conditions

6.1 Apple App Store

• Applications downloaded through Apple channels are subject to Apple Media Services Terms and App Store rules.
• Apple is not responsible for our app content, maintenance, or support obligations beyond platform duties.

6.2 Google Play

• Applications distributed through Google Play are subject to Google Play Terms and applicable developer distribution policies.
• Google is not responsible for our contractual commitments under these Terms.

6.3 Other Distribution Channels

Where applications are distributed via lawful partner channels, relevant store or channel terms may apply in addition to these Terms.

7. Advertising and Monetization Terms

Our apps may display splash ads, rewarded video ads, interstitial ads, and banner ads. Ad delivery may involve third-party monetization services such as AdMob, Google Ad Manager, Meta Audience Network, AppLovin MAX, Unity Ads, ironSource, Mintegral, Pangle, InMobi, Chartboost, Vungle, Liftoff, Smaato, and related mediation or exchange services.

• Ad availability and fill rates are not guaranteed.
• Rewarded ad outcomes depend on valid completion events and anti-fraud checks.
• Users must not use automation, manipulation, or deceptive interaction to trigger ad rewards.
• Regional age and consent policies may limit personalized ad delivery.

8. Fees, Commercial Terms, and Taxes

• Unless otherwise agreed in writing, listed service features may change over time.
• Paid service scopes, invoicing, and taxes are governed by separate commercial agreements where applicable.
• You are responsible for local taxes and levies associated with your use or procurement obligations.

9. Intellectual Property

• All software, trademarks, logos, content, and service materials are owned by us or our licensors.
• No transfer of ownership is granted by using the service.
• Limited, revocable, non-exclusive use is granted solely for lawful and authorized service use.

10. Privacy and Data Processing

Personal data processing is governed by our Privacy Policy. You agree to the data practices required to provide and secure the services, subject to legal rights and applicable consent controls.

11. Regional Legal Compliance and User Commitments

You are responsible for using our services in compliance with local laws. Our operations are designed to align with key frameworks including GDPR (EEA), UK GDPR, Swiss FADP, US state privacy laws, Canada PIPEDA, Brazil LGPD, Australia Privacy Act, New Zealand Privacy Act, Singapore PDPA, Japan APPI, South Korea PIPA, and similar regulations where applicable.

12. Suspension and Termination

• We may suspend or terminate access for material breach, legal necessity, security risk, or abuse.
• You may stop using our services at any time.
• Sections that by nature survive termination remain effective.

13. Disclaimers

• Services are provided on an "as available" and "as is" basis unless otherwise required by law.
• We do not guarantee uninterrupted operation, absolute security, or universal market compatibility.
• Healthcare-related content does not replace licensed medical diagnosis or emergency services.

14. Limitation of Liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages arising from service use. Total liability is limited to amounts paid by you for the specific service giving rise to the claim in the preceding contractual period, unless non-waivable law requires otherwise.

15. Indemnification

You agree to defend and indemnify us against claims, losses, and costs arising from your misuse, unlawful conduct, infringement, or violation of these Terms.

16. Governing Law and Dispute Resolution

Unless otherwise required by mandatory local law, these Terms are governed by the laws applicable to our primary contracting entity. Disputes should first be addressed through good-faith negotiation. If unresolved, disputes may be submitted to competent courts or agreed arbitration forums.

17. Export, Sanctions, and Trade Control

You must not use services in violation of export controls, sanctions restrictions, or trade compliance laws.

18. Service Availability and Maintenance

We may perform scheduled or emergency maintenance, platform upgrades, or policy-driven feature adjustments. While we aim for high availability, uninterrupted access is not guaranteed.

19. Beta Features and Experimental Functions

Certain features may be offered as pilot or beta capabilities for testing and feedback. Such features may be modified or discontinued at our discretion and may have limited support commitments.

20. Force Majeure

We are not responsible for delays or failures caused by events beyond reasonable control, including natural disasters, cyber incidents, major infrastructure outages, regulatory restrictions, labor disruptions, or government actions.

21. Electronic Communications

By using our services, you consent to receiving electronic notices and service communications, including legal updates and operational notifications where applicable.

22. Changes to Terms

We may update these Terms for legal, technical, or business reasons. Continued use after an effective update constitutes acceptance of revised Terms where legally permitted.

23. Entire Agreement and Severability

These Terms together with referenced policies form the complete agreement for covered services. If any provision is unenforceable, remaining provisions continue in effect.

24. Contact

For legal and service inquiries, contact support@ntxinyun.com or xiahongyan1@ntxinyun.com.